FAQs
The answers to these frequently asked questions offer concise information about your child's health and the operations of our practice. If you wish to discuss any of these topics further, please feel free to give us a call.
Frequently Asked Questions
Are you accepting new patients?
Yes, we are welcoming new patients to our practice! Please see the list of insurances that we accept under the Insurances section of our website.
Before scheduling an appointment with our pediatric office, please ensure all healthcare records are shared with us. This helps us facilitate a seamless transition and deliver the highest standard of care tailored to your child’s needs. Medical records give us valuable insight into your child's medical history, past treatments, and ongoing health needs.
What days are you open?
Our office is open Monday through Friday. As our schedule is subject to change, please call to confirm office hours.
How do I make an appointment?
To make an appointment with your pediatrician, please call our office. To ensure the best use of time, for both our clinicians and patients, all of our office visits are by appointment only.
Do you accept my health insurance?
Please refer to our Insurance page to review a list of accepted insurance carriers. Call our office if you have insurance questions.
How do we contact the after hours doctor?
Our dedicated pediatric team is available 24/7 to provide pediatric after-hours urgent care. Call our office for urgent concerns.
We also encourage you to check our child health resources before calling for after-hours urgent care.
For non-urgent matters mild illness, scheduling appointments, or refilling medications, please call during regular office hours.
IN THE EVENT OF A LIFE THREATENING EMERGENCY, CALL 911.
When will I receive lab or test results?
You will receive a call immediately with any lab results that require urgent attention. Other abnormal lab results will be addressed promptly by the clinician who ordered the labs or tests. Normal values are reviewed and addressed by the care provider who ordered them.
How do I obtain a prescription refill?
For medication refills, please ensure there are no refills available by calling your pharmacy. If there are no refills available, call our office and our team can assist you. We are dedicated to ensuring your child’s medications are available when needed.
I just gave birth. When should I schedule my baby's first doctor visit?
We recommend that your newborn be seen in our office 1-2 days after discharge from the hospital. Our staff understands the importance of this first visit and will make every effort to schedule this visit promptly.

